Frequently Asked Questions

Creating an account with Simulation Intellect is simple:

1. Click the "Register" button in the top navigation
2. Fill in your personal details including name, email, and password
3. Verify your email address by clicking the link sent to your inbox
4. Complete the KYC verification process by uploading required documents
5. Set up your security preferences including two-factor authentication

The entire registration process typically takes less than 10 minutes, with KYC verification completed within 24 hours during business days.

Simulation Intellect employs multiple layers of security to protect your account and investments:

• 256-bit SSL Encryption for all data transmissions
• Two-Factor Authentication (2FA) for account access
• Biometric Verification for sensitive transactions
• Advanced Fraud Detection Systems monitoring for suspicious activity
• Regular Security Audits by independent third-party firms
• Cold Storage for the majority of digital assets
• Distributed Server Architecture to prevent single points of failure

Our security systems are continuously updated to address emerging threats, ensuring your investments remain protected at all times.

For KYC verification, you'll need to provide:

• Government-issued photo ID - Passport, driver's license, or national ID card
• Proof of address - Utility bill, bank statement, or official letter (issued within the last 3 months)
• Selfie with ID - A photo of yourself holding your ID document (required for accounts with higher investment tiers)

For corporate accounts, additional documentation is required including certificate of incorporation, articles of association, proof of company address, and identification for all directors and significant shareholders.

All documents are processed securely with advanced encryption to protect your privacy.

If you've forgotten your password, follow these steps to reset it:

1. Click on the "Login" button in the top navigation
2. Select "Forgot Password" below the login form
3. Enter the email address associated with your account
4. Check your email for a password reset link
5. Click the link and create a new secure password

For security reasons, password reset links expire after 30 minutes. If you don't receive the email, check your spam folder or contact our support team for assistance.

No, Simulation Intellect allows only one personal account per individual. This policy is in place to maintain the integrity of our risk management systems and comply with anti-money laundering regulations.

However, you can create separate accounts for different legal entities if you represent multiple companies or organizations. Each entity must complete its own KYC verification process.

If you need to manage investments for family members or clients, we recommend our Multi-Account Management solution, which allows financial advisors and family offices to manage multiple portfolios from a single interface while maintaining separate accounts for each beneficial owner.

To enable two-factor authentication (2FA) on your account:

1. Log in to your Simulation Intellect account
2. Navigate to "Settings" in the dashboard
3. Select "Security Settings"
4. Click "Enable Two-Factor Authentication"
5. Choose your preferred 2FA method (Authenticator app or SMS)

We strongly recommend using an authenticator app like Google Authenticator or Authy for enhanced security, as SMS-based verification can be vulnerable to SIM swapping attacks.

Once enabled, you'll need to provide a verification code from your chosen method each time you log in or perform sensitive actions on your account.

Simulation Intellect offers three primary investment plans, each designed for different investor profiles:

Starter Plan

• Investment range: $500 - $5,000
• Expected returns: 5-8% monthly
• Minimum term: 3 months
• Basic AI trading strategies
• Ideal for new investors

Growth Plan

• Investment range: $5,000 - $25,000
• Expected returns: 8-15% monthly
• Minimum term: 6 months
• Advanced AI trading strategies
• Priority customer support
• Ideal for serious investors

Premium Plan

• Investment range: $25,000+
• Expected returns: 15-25% monthly
• Minimum term: 12 months
• Elite AI trading strategies
• Personalized portfolio management
• VIP support and monthly consultations
• Ideal for high-net-worth individuals and institutions

We also offer custom solutions for institutional investors with specific requirements. Contact our team for tailored investment opportunities.

The minimum investment amount at Simulation Intellect is $500, which is the entry point for our Starter Plan. This threshold was established to ensure that our AI-powered trading strategies can generate meaningful returns while remaining accessible to a wide range of investors.

For optimal performance and diversification benefits, we recommend the following minimum investments based on your financial goals:

• Short-term growth: $1,000+ in our Starter Plan
• Medium-term wealth building: $5,000+ in our Growth Plan
• Long-term substantial returns: $25,000+ in our Premium Plan

You can always start with a smaller investment and increase your capital over time as you become more comfortable with our platform and witness the performance of our AI trading strategies.

Yes, you can upgrade your investment plan at any time by adding more capital to reach the threshold of the next tier. When you upgrade:

• Your existing investment continues without interruption
• The additional capital is deployed according to the strategies of your new plan
• Your returns are adjusted to reflect the new plan's rates from the upgrade date
• You immediately gain access to all the benefits of the higher tier

To downgrade your plan, you must wait until the completion of your current investment term. At that point, you can withdraw part of your capital and continue with a lower-tier plan.

Plan changes can be made through your dashboard under "Investment Settings" or by contacting your account manager for assistance.

When your investment term reaches its end date, you have several options:

1. Auto-renewal: Your investment will automatically renew for the same term unless you specify otherwise. This is the default option.
2. Withdraw capital: You can withdraw your initial investment along with all accrued returns.
3. Partial withdrawal: You can withdraw a portion of your capital and returns while reinvesting the rest.
4. Plan modification: You can change your investment plan, adjusting the amount, term, or strategy as needed.

You'll receive notifications 14 days, 7 days, and 3 days before your investment term ends, allowing you to make an informed decision about your options.

To modify your end-of-term preferences, log in to your dashboard and navigate to "Investment Settings" > "Term Management."

Yes, Simulation Intellect offers strategy customization options that vary depending on your investment tier:

• Starter Plan: Choose from 3 pre-configured risk profiles (Conservative, Balanced, or Growth)
• Growth Plan: Access to 5 specialized strategy configurations with control over asset class allocation
• Premium Plan: Full customization of investment parameters, including:
• Risk tolerance settings
• Sector preferences
• Advanced asset allocation
• Market exposure limits
• Drawdown protection thresholds
• Custom execution criteria

Premium Plan investors also receive quarterly strategy consultations with our investment specialists who can help fine-tune your approach based on performance data and changing market conditions.

All customizations are implemented within the framework of our AI-powered trading systems to ensure optimal performance while respecting your preferences.

Simulation Intellect's proprietary AI technology, called the Neural Matrix System, combines several advanced technologies to deliver superior investment performance:

Key Components:

1. Deep Neural Networks: Our AI uses multi-layered neural networks with over 18.7 million parameters to identify complex patterns in financial markets invisible to traditional analysis.
2. Quantum Computing Processing: We leverage quantum computing capabilities with 1,867 qubits to simulate thousands of market scenarios simultaneously, enabling superior predictive capabilities and risk assessment.
3. Natural Language Processing: Our system continuously analyzes news, social media, earnings reports, and other textual data to gauge market sentiment and anticipate trend shifts.
4. Reinforcement Learning: The AI continuously improves through 247 daily optimization cycles, learning from each market interaction to refine its trading strategies.

The Process:

1. Data Ingestion: The system processes 8.7 TB of market data per second from traditional and alternative sources.
2. Pattern Recognition: Neural networks identify actionable patterns across multiple timeframes and asset classes.
3. Strategy Generation: The AI develops optimal trading strategies based on identified opportunities.
4. Risk Assessment: Multi-dimensional risk analysis evaluates over 1,024 risk factors before any position is taken.
5. Execution: Trades are executed with microsecond precision through direct market access.
6. Performance Analysis: Results are continuously monitored and fed back into the system to enhance future performance.

This comprehensive approach allows Simulation Intellect to consistently outperform traditional trading strategies across different market conditions, delivering superior risk-adjusted returns for our investors.

Simulation Intellect's AI trading systems operate across multiple global markets and asset classes, including:

Traditional Markets:

• Equities: Major stock indices, individual stocks, and ETFs across US, European, and Asian markets
• Fixed Income: Government bonds, corporate bonds, and interest rate futures
• Commodities: Energy, precious metals, industrial metals, and agricultural products
• Forex: Major, minor, and exotic currency pairs
• Derivatives: Options, futures, and CFDs on various underlying assets

Digital Assets:

• Cryptocurrencies: Bitcoin, Ethereum, and other major cryptocurrencies
• DeFi tokens: Governance and utility tokens of established decentralized finance protocols
• Digital asset derivatives: Crypto futures, options, and perpetual swaps

The specific mix of assets traded in your portfolio depends on your selected investment plan, risk profile, and market conditions. Our AI constantly evaluates opportunities across all these markets to identify the most favorable risk-adjusted returns.

Premium Plan investors can customize their market exposure by including or excluding specific asset classes or markets according to their preferences.

Risk management is a core component of Simulation Intellect's AI technology, implemented through our Multi-dimensional Risk Management Framework:

Key Risk Management Features:

1. Predictive Risk Assessment: Our quantum computing core analyzes over 1,024 risk factors before any position is opened, considering market conditions, liquidity, volatility regimes, and correlation structures.
2. Dynamic Position Sizing: The system automatically adjusts position sizes based on volatility, confidence levels, and potential drawdown scenarios.
3. Correlation Matrix Analysis: The AI continuously monitors asset correlations to ensure proper diversification and prevent concentration risks.
4. Real-time Drawdown Protection: Sophisticated circuit breakers automatically reduce exposure during adverse market conditions to protect capital.
5. Tail Risk Hedging: The system implements cost-effective hedging strategies to protect against extreme market events.
6. Liquidity Management: All positions are sized according to available market liquidity to ensure efficient execution and prevent slippage.
7. Stress Testing: Portfolios undergo continuous stress testing against thousands of historical and synthetic market scenarios.

Our risk management approach has demonstrated remarkable resilience during major market events, including:

• During the March 2023 banking crisis, our AI-managed portfolios delivered +3.8% returns while the S&P 500 declined by 16.4%
• During the 2022 inflation-driven market correction, our strategies maintained positive performance with significantly reduced volatility

This sophisticated risk management framework is one of the main reasons Simulation Intellect consistently delivers superior risk-adjusted returns compared to traditional investment approaches.

Simulation Intellect's AI system continuously updates and optimizes its trading strategies through multiple layers of adaptation:

Strategy Optimization Frequency:

• Real-time adjustments: Market condition changes, volatility shifts, and liquidity fluctuations trigger immediate tactical adjustments to active positions.
• Daily optimization cycles: The system performs 247 complete optimization cycles every 24 hours, refining strategy parameters based on recent performance and evolving market conditions.
• Weekly deep learning updates: Every weekend, our neural networks undergo comprehensive retraining incorporating the latest market data and performance feedback.
• Monthly strategy evolution: New trading strategies are developed and tested in our simulation environment before being gradually introduced into the live trading ecosystem.
• Quarterly framework overhauls: Our research team implements major architectural improvements to the core AI systems on a quarterly basis.

This multi-layered approach to strategy refinement ensures that our AI trading systems remain at the cutting edge of financial technology while maintaining stability and consistent performance.

The continuous improvement process is fully automated, requiring no manual intervention from investors. All strategy updates are deployed seamlessly without disrupting your ongoing investments.

Simulation Intellect accepts a wide range of payment methods to accommodate our global investor base:

Traditional Banking:

• Bank Wire Transfers: Available for all major currencies
• ACH Transfers: Available for US clients
• SEPA Transfers: Available for EU clients

Credit/Debit Cards:

• Visa
• MasterCard
• American Express
• UnionPay

E-Wallets:

• PayPal
• Skrill
• Neteller
• Perfect Money
• WebMoney

Cryptocurrencies:

• Bitcoin (BTC)
• Ethereum (ETH)
• USD Tether (USDT)
• USD Coin (USDC)
• Binance Coin (BNB)
• And 20+ other major cryptocurrencies

All payment methods are secured with advanced encryption and authenticated through multi-factor verification systems. Processing times and fees vary depending on the payment method selected.

Deposit processing times vary depending on the payment method you choose:

Instant or Near-Instant (within minutes):

• Credit/Debit Cards
• Most E-Wallets (PayPal, Skrill, Neteller)
• Cryptocurrencies (after blockchain confirmations)

Same Day (within a few hours):

• ACH Transfers
• SEPA Transfers
• Some bank wires (depending on your bank)

1-3 Business Days:

• International Bank Wire Transfers
• Transfers from certain banks or regions

For cryptocurrency deposits, we require the following confirmations before funds are credited:

• Bitcoin (BTC): 3 confirmations
• Ethereum (ETH): 15 confirmations
• USDT/USDC: 15 confirmations
• Other cryptocurrencies: varies by blockchain

Premium Plan members benefit from expedited processing for all payment methods. Once your deposit is confirmed, it's immediately available for investment allocation.

Making a withdrawal from your Simulation Intellect account is straightforward:

Step-by-Step Withdrawal Process:

1. Log in to your Simulation Intellect dashboard
2. Navigate to the "Finances" section
3. Select "Withdrawals" from the dropdown menu
4. Choose your preferred withdrawal method
5. Enter the amount you wish to withdraw
6. Provide the necessary payment details
7. Complete the security verification (2FA)
8. Confirm your withdrawal request

Once submitted, your withdrawal request will be processed according to our standard processing timeframes:

• Premium Plan: Same-day processing for requests submitted before 2 PM UTC
• Growth Plan: 1-2 business days processing
• Starter Plan: 2-3 business days processing

For security purposes, withdrawals are only processed to payment methods previously used for deposits or verified accounts in your name. First-time withdrawals to new payment methods may require additional verification.

Note: If you're withdrawing funds before the end of your investment term, early withdrawal fees may apply as specified in your investment agreement.

Simulation Intellect's fee structure for deposits and withdrawals is designed to be transparent and fair:

Deposit Fees:

• Bank Wire Transfers: No fee from Simulation Intellect (your bank may charge a fee)
• ACH/SEPA Transfers: No fee
• Credit/Debit Cards: 3.5% processing fee
• E-Wallets: 1-3% depending on the provider
• Cryptocurrencies: No fee from Simulation Intellect (network transaction fees apply)

Withdrawal Fees:

• Bank Wire Transfers: $25 for international wires, $10 for domestic wires
• ACH/SEPA Transfers: No fee
• Credit/Debit Cards: 2% processing fee
• E-Wallets: 1-2% depending on the provider
• Cryptocurrencies: Network transaction fee only

Fee Waivers:

• Growth Plan: One free withdrawal per month
• Premium Plan: All withdrawal fees waived

Early Withdrawal Fees:

If you withdraw funds before your investment term is complete, the following fees apply:

• Less than 1/3 of term completed: 7% early withdrawal fee
• Between 1/3 and 2/3 of term completed: 5% early withdrawal fee
• More than 2/3 of term completed: 3% early withdrawal fee

All fees are clearly displayed before you confirm any deposit or withdrawal transaction.

Yes, Simulation Intellect has established minimum withdrawal amounts to ensure efficient processing:

Minimum Withdrawal by Method:

• Bank Wire Transfers: $100
• ACH/SEPA Transfers: $50
• Credit/Debit Cards: $50
• E-Wallets: $25
• Cryptocurrencies:
• Bitcoin (BTC): 0.001 BTC
• Ethereum (ETH): 0.02 ETH
• USDT/USDC: 25 USDT/USDC
• Other cryptocurrencies: Equivalent of approximately $25

These minimums help ensure that withdrawal fees don't consume a disproportionate amount of your withdrawn funds. For smaller balances below the minimum withdrawal amount, we recommend building up your investment returns before making a withdrawal.

Premium Plan members have the option to request exceptions to these minimums through their dedicated account managers.

Note: There is no minimum withdrawal amount applied when closing your account and withdrawing all remaining funds.

Simulation Intellect calculates and distributes returns through a transparent process:

Return Calculation:

• Daily Performance Tracking: Our system calculates the daily performance of your investment based on the actual trading results of our AI systems.
• Compounding: By default, returns are automatically compounded, increasing the principal amount that generates future returns.
• Risk-Adjusted Allocation: Different investment plans receive different risk-adjusted returns based on their specific trading strategies and risk profiles.

Payment Options:

You can choose how you want to receive your returns:

1. Reinvestment (Default): All returns are automatically reinvested to compound your growth
2. Regular Payouts: Receive your returns as regular payments to your designated account:
   • Weekly payout option
   • Bi-weekly payout option
   • Monthly payout option
3. Split Option: Reinvest a percentage of returns while receiving the remainder as regular payments

Performance Fee Structure:

Simulation Intellect uses a performance-based fee structure:

• 20% performance fee on profits generated
• No management fees or hidden charges
• Performance fees are automatically deducted before returns are credited to your account

Your dashboard provides complete transparency on daily performance, accrued returns, and all fee calculations.

No, the returns advertised in our investment plans represent expected ranges based on historical performance and are not guaranteed. Investment always involves risk, and actual returns may vary based on market conditions and other factors.

Important Points About Returns:

• Historical Performance: Our advertised return ranges are based on the actual performance of our AI trading strategies over the past five years across various market conditions.
• Variable Performance: Returns can fluctuate daily depending on market opportunities and conditions.
• Risk Management: While our advanced risk management systems aim to minimize drawdowns and volatility, some fluctuation in performance is normal and expected.
• No Capital Guarantee: As with all investments, there is a risk of loss of principal, though our systems are designed to minimize this risk.

What sets Simulation Intellect apart is our consistent track record of outperforming traditional investment approaches through advanced AI technology and sophisticated risk management. Our historical performance data shows that we've achieved returns within or exceeding our projected ranges for 91% of investment periods since inception.

For full transparency, we provide detailed performance reports that include not just returns but also risk metrics such as Sharpe ratio, maximum drawdown, and volatility measures.

Note: Past performance is not indicative of future results, even with advanced AI trading technology.

Simulation Intellect provides comprehensive tools for monitoring your investment performance:

Dashboard Analytics:

Your personal dashboard provides real-time performance tracking with multiple visualization options:

• Performance Overview: At-a-glance summary of your investments and returns
• Interactive Charts: Detailed performance graphs with customizable time periods
• Daily Returns Log: Day-by-day breakdown of your investment performance
• Profit Calculator: Project future returns based on different scenarios
• Risk Metrics: Advanced statistics including Sharpe ratio, drawdown, and volatility

Reporting Options:

In addition to real-time dashboard access, you can receive performance reports via:

• Daily Email Updates: Brief summary of the previous day's performance
• Weekly Performance Reports: Comprehensive weekly analysis
• Monthly Statements: Detailed monthly performance breakdowns
• Quarterly Portfolio Reviews: In-depth analysis with AI-generated insights (Premium Plan)
• Annual Tax Documents: Year-end statements for tax filing purposes

Mobile Access:

Track your investments on the go with our mobile app (iOS and Android), featuring push notifications for important performance milestones and alerts.

All performance data is updated in real-time and available 24/7 through your secure investor portal.

While Simulation Intellect's AI-driven strategies are designed to deliver consistent returns, we understand that performance may sometimes fall below expectations. Here's how we address such situations:

Performance Monitoring Protocols:

1. Early Detection: Our systems continuously monitor performance against expected benchmarks, with alerts triggered if performance deviates significantly.
2. Strategy Adjustment: If performance issues are detected, our AI automatically adjusts trading parameters to adapt to changing market conditions.
3. Human Oversight: Our team of quantitative analysts reviews any significant performance deviations and may implement additional strategy modifications if necessary.
4. Transparent Communication: We provide timely updates through your dashboard and via email if performance is below projected ranges, including explanations and corrective measures.

Performance Protection Measures:

• Drawdown Limits: Each investment plan has predefined maximum drawdown thresholds that trigger automatic risk reduction if approached.
• Capital Preservation Mode: During extreme market conditions, the system can switch to capital preservation mode, focusing on protecting your principal over generating returns.
• Portfolio Rebalancing: If specific strategies underperform, the system automatically reallocates capital to better-performing strategies.

While we cannot guarantee returns, our historical data shows that temporary underperformance is typically followed by recovery periods as our AI systems adapt to changing market conditions.

Premium Plan members benefit from additional performance protection measures, including priority strategy adjustment and personalized consultation with our investment specialists.

Yes, Simulation Intellect operates under comprehensive regulatory oversight across multiple jurisdictions to ensure compliance with financial regulations and investor protection standards:

Regulatory Status:

• United States: Registered with the Securities and Exchange Commission (SEC) as an Investment Adviser
• United Kingdom: Authorized and regulated by the Financial Conduct Authority (FCA)
• European Union: Regulated under MiFID II through our EU-based entity
• Singapore: Licensed by the Monetary Authority of Singapore (MAS)
• Hong Kong: Licensed by the Securities and Futures Commission (SFC)

Compliance Frameworks:

• AML/KYC: Comprehensive Anti-Money Laundering and Know Your Customer procedures
• Data Protection: GDPR compliant data handling and privacy protocols
• Risk Disclosures: Transparent communication of all investment risks
• Capital Adequacy: Maintains required capital reserves exceeding regulatory minimums
• Regular Audits: Independent audits of financial statements and compliance procedures

Our regulatory status may affect service availability in certain jurisdictions. The specific regulations applicable to your account depend on your country of residence, which is determined during the registration process.

All regulatory information, licenses, and registrations are publicly verifiable through the respective regulatory authorities' websites.

Simulation Intellect takes data protection extremely seriously, implementing multiple layers of security and privacy measures:

Data Security Measures:

• Encryption: All personal data is protected with 256-bit AES encryption, both in transit and at rest
• Secure Infrastructure: Our systems operate on dedicated servers in Tier-4 data centers with physical security
• Access Controls: Strict role-based access controls limit employee access to personal data
• Segmentation: Customer data is stored in isolated, segregated databases
• Regular Security Testing: Independent penetration testing and security audits
• Monitoring: 24/7 real-time surveillance for unauthorized access attempts

Privacy Policy:

Our comprehensive privacy policy details:

• What personal data we collect
• How we use your information
• Who has access to your data
• Your rights regarding your personal information
• Data retention periods
• International data transfers

Regulatory Compliance:

Our data protection practices comply with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Personal Data Protection Act (PDPA) in Singapore
• Other applicable regional data protection regulations

We never sell your personal data to third parties and only share information with trusted service providers who are contractually obligated to maintain its confidentiality and security.

You can review our full privacy policy here.

The terms and conditions governing your relationship with Simulation Intellect are contained in several key documents that you agree to when opening an account:

Key Legal Documents:

1. User Agreement: The foundational document outlining the basic terms of service, user responsibilities, and platform rules
2. Investment Management Agreement: Details the scope of our investment services, fees, and fiduciary responsibilities
3. Risk Disclosure Statement: Comprehensive overview of the risks associated with our investment strategies
4. Privacy Policy: Explains how we collect, use, and protect your personal information
5. Fee Schedule: Detailed breakdown of all applicable fees and charges
6. AML/KYC Policy: Our procedures for identity verification and anti-money laundering compliance

Key Terms Include:

• Account eligibility requirements
• Investment minimums and terms
• Fee structure and calculation methods
• Withdrawal procedures and restrictions
• Termination conditions
• Limitation of liability provisions
• Dispute resolution procedures
• Intellectual property rights

All terms and conditions are presented during the account registration process and require explicit consent before you can proceed. We strongly recommend reviewing these documents carefully before investing.

You can access all legal documents at any time through your account dashboard under "Legal Documents." We notify users of any material changes to these terms as required by applicable regulations.

For specific questions about our terms and conditions, please contact our compliance team at compliance@simulationintellect.com.

Simulation Intellect provides comprehensive tax reporting support while recognizing that tax obligations vary by jurisdiction and individual circumstances:

Tax Documentation:

We provide the following tax documents to help you meet your tax filing obligations:

• Annual Statement: Comprehensive record of all account activity, including deposits, withdrawals, and earnings
• Tax Summary: Detailed breakdown of investment income by category
• 1099 Forms (US clients): Official tax forms as required by the IRS
• Form 1042-S (Non-US clients): For US-sourced income paid to non-US persons
• Country-specific forms: Additional forms as required by your local tax authorities

Tax Withholding:

Our tax withholding practices vary based on your country of residence and tax status:

• US Clients: We may be required to withhold federal taxes on certain types of income
• Non-US Clients: Withholding requirements depend on applicable tax treaties between your country and the jurisdictions where we operate

Tax Reporting Timeline:

• Annual tax documents are provided by January 31st each year for the previous calendar year
• All tax documents are available electronically through your secure dashboard
• Physical copies can be mailed upon request (fees may apply)

Important Note: While we provide comprehensive tax documentation, Simulation Intellect does not offer tax advice. We strongly recommend consulting with a qualified tax professional regarding your specific tax situation and obligations.

Premium Plan members receive complimentary access to our tax optimization analysis, which identifies potential tax efficiency opportunities within your investment strategy.